About Your Privacy
At Zonvoornix B.V., we understand the importance of your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and share your personal information when you interact with us through our website, social media, or WhatsApp Business.
Information We Collect:
- Contact Information: Name, email address, phone number, and other information you provide when contacting us, creating an account, or placing an order.
- Website Usage: Data about your browsing activity on our website, such as pages visited and search queries, collected anonymously through Google Analytics.
- Social Media: Public information you share on social media platforms when interacting with us.
- WhatsApp Business: Messages, media, and other information you share with us through our WhatsApp Business account.
How We Use Your Information:
- Provide Services: Fulfill orders, communicate about your purchase, and offer customer support.
- Improve Website: Analyze website usage data to enhance your experience and personalize content.
- Respond to Inquiries: Answer your questions and address your concerns.
- Send Marketing Communications (with consent): Share relevant offers and promotions through email or WhatsApp.
Sharing Your Information:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our business, such as payment processors and shipping companies. These providers are only authorized to use your information for the purposes we have specified.
- Legal Requirements: We may disclose your information to comply with legal obligations or protect our rights.
Your Choices:
- Manage WhatsApp Business: Access, edit, or delete your WhatsApp messages by following WhatsApp's privacy settings.
- Unsubscribe from Marketing: Click the unsubscribe link in any marketing email or contact us to opt out.
- Access and Control Your Information: Contact us to access, correct, or delete your personal information.
Data Security:
We take reasonable steps to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use secure servers, encryption, and other security measures.
Children's Privacy:
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy:
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you if the changes are material.
Contact Us:
If you have any questions about this Privacy Policy, please contact us.
Compliance with WhatsApp Business Policy:
- We only use your WhatsApp Business data for the purposes outlined in this Privacy Policy and as allowed by WhatsApp Business Policy.
- We respect your opt-out choices and provide clear ways to manage your privacy settings within WhatsApp.
- We do not use your WhatsApp Business data for any unauthorized purposes, such as spam or marketing to non-contacts.