Privacy Policy

Updated 29 June 2026

1. What information do you collect?

We collect information you choose to share with us, such as your name, email address, phone/WhatsApp number, company, property details, and any message you send (for example when requesting a solar consultation, availability, or pricing). We may also collect basic technical data like your device type, browser, and IP address in server logs for security and troubleshooting.

2. Why do you collect personal data?

We use your information to respond to your questions, prepare quotes, schedule consultations or installation work, provide after-sales support, and keep our services secure. We also use website analytics (Google Analytics, via Google Tag Manager) to understand which pages are most useful and improve the site. See our Cookie Policy for details on cookies.

3. Do you share my data with third parties?

We share data only with trusted service providers that help us operate, including:

• Website hosting and database infrastructure.
• Email delivery (Resend) for our notification and confirmation emails.
• Google services: Google Analytics and Google Tag Manager (site analytics) and Google Maps (the map on our Contact page).
• Communication tools such as WhatsApp when you contact us.

Customer reviews shown on our site come from our Google Business Profile. We do not sell your personal data.

4. Do you use WhatsApp and email links on the site?

Yes. If you click a WhatsApp or email link, your message will be handled by that provider. Their own privacy policies apply to the message you send.

5. Do you store payment or credit card information?

No. This website does not run an online checkout. Payments (if applicable) are handled through invoices and quotes and agreed payment methods outside of the site.

6. How long do you keep personal data?

We keep personal data only as long as needed for the purpose it was collected — for example to answer your request, provide support, or keep business records. If you want us to delete your message history where possible, contact us.

7. How can I request access, correction, or deletion?

Message us and tell us what you need. We will help you access, correct, or delete your personal data where applicable.

8. How do you keep data safe?

We use reasonable technical and organizational measures to protect data, such as access controls for admin accounts and secure hosting. No method of transmission or storage is 100% secure, but we work to reduce risk.

9. How can I contact you about privacy?

• Email: info@zonvoornix.com
• WhatsApp: +599 9 525 8038